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Working procedure:
We received the order.
We acknowledge receipt.
We add the order to the service list.
If the jewelry is in stock, we will serve them for fast messaging, in 48-72 hours it will be at your home.
If there are no stock, the order go to our waiting list and may take from 15 to 20 days before we serve it, what will be reported.
Jewelry travel perfectly packed with comprehensive coverage insurance.
However it is necessary to check before accepting the product that arrives in perfect condition and the package has no cracks or deformations and that the seal is intact. If there are any problem explain it in the delivery note and send us a copy or scan. This is the only way to complaint to the transport company.
In that case in 24 hours it is often solved the anomaly.
Warranty:
Our jewels are made with high quality materials and finish is checked to the smallest detail.
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